Research from PYMNTS’ February study, “ Connected Dining: Rising Costs Push Consumers Toward Pickup,” showed that 48% of restaurant customers said inflation has made them more likely to order pickup than delivery. These changes are happening as consumer behavior is changing as well, with many diners now unwilling to pay extra for on-demand food delivery. by not employing gig workers, and whose CEO had once argued the gig economy “has led to precarious working conditions across Europe, the worst seen in 100 years.” The move marked a shift for Just Eat, which had sought to stand out from competitors in the U.K. Last week saw reports that another delivery firm, Just Eat Takeaway was cutting 1,700 driver jobs in the U.K., where it will instead now employ gig workers. We now face serious and unforeseen economic headwinds.” “This was a response to unprecedented growth rates supported by COVID-related tailwinds. “In recent years we grew our headcount very quickly,” Deliveroo CEO and founder Will Shu said at the time. The news comes weeks after reports that Gopuff was letting go about 2% of its workforce, the third major round of job cuts in the past year.Īs PYMNTS noted at the time, it was the latest indication of the effect worldwide macroeconomic headwinds were having on the sector, with the British delivery service Deliveroo also announcing in February it was laying off 9% of its workforce. Gopuff has a separate arrangement with DoorDash, with the Gopuff-owned alcohol retailer BevMo appearing on DoorDash’s app, with orders handled by DoorDash couriers, the report said. The company acknowledged the same 4% figure handled by Uber Direct, adding that “80% of our locations have a delivery partner waitlist.” PYMNTS has reached out to Uber for comment but has not yet received a reply. Reached for comment by PYMNTS, Gopuff disputed the driver shortage. That’s because the companies have also discussed using Uber drivers for Gopuff orders made via Uber Eats. To add DoorDash Drive as a delivery partner, add the DoorDash app to your site and sign up for a DoorDash Drive account. are handled by Uber drivers, that number could climb higher, according to the report. While both Uber and Gopuff acknowledge that at least 4% of all Gopuff orders in the U.S. Georgia deputies are investigating a deadly shooting that left a 13-year-old boy dead as he was trying to grab his DoorDash delivery outside of the apartment complex building. It marks the latest sign of trouble for the once-busy delivery sector. The Philadelphia-based rapid delivery service has been using Uber and DoorDash to help fulfill orders, the Financial Times (FT) reported Monday (March 27). Gopuff has apparently turned to competitors for assistance in filling a delivery driver shortage.
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